Privacy policy

55East Nexudus Privacy Policy 25th May 2018

55east.spaces.nexudus.com

Our commitment 55 East understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our websites and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.

Your personal data. We use your personal details to understand your needs and provide you with a better service for the reasons shown below: To see if our programmes are a good fit for you To see whether or not you are eligible for our charity discount For internal record keeping To improve our events and services To share new opportunities such as promotional emails about news, events, or other information which we think you may find interesting using the email address/phone number which you have provided From time to time, we may also use your information to contact you to find measure the impact our services have had on your business We may use your name, personal/business description and photo on our website to show that you are part of our community We may use your name, personal/business description and photo for promotional purposes

55 East’s programmes and services are not directed to children under thirteen years of age and we do not knowingly collect personal information from children under thirteen. If we discover that a child under thirteen has provided us with personal information, we will promptly delete such personal information from our systems.

We also collect some non-identifying information for analytic purposes Web browser type and version Operating system The site that referred you to us, and the site you exit to How long you spent on our website Which pages you visited Whether you’ve been to our website before

What we do with your data Any information you enter into our forms are transferred securely to our nexudus account which we use to keep track of data. Your data will only be viewed by authorised 55 East employees and authorised nexudus employees (nexudus operate the system we use to host and administer out booking/ coworking platform). We will not share your information with any other 3rd parties without first asking your consent. Any data entered into our newsletter form is transferred securely to our mailchimp account which we use to keep track of our newsletters. Your data will only be viewed by authorised 55 East employees. We will not share your information with any other 3rd parties without first asking your consent. Any data entered into our contact form is emailed to us securely and transferred to our nexudus account. Your data will only be viewed by authorised 55 East employees. We will not share your information with any other 3rd parties without first asking your consent. Other than the 3rd parties (nexudus) mentioned above we will not sell, distribute or lease your personal information to anyone else unless we have your permission or are required by law to do so. Where we store your data Some or all of your data may be stored or transferred outside of the European Economic Area (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). If we do store or transfer data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between us and any third parties we engage and the use of the EU-approved Model Contractual Arrangements.

How long we retain your data Any emails you send to us or stored indefinitely. All data entered into our forms are kept for upto 1 year from the last time we were in contact with you. If you have been through our entrepreneur programme any details about you or your business added to our website are stored indefinitely. If you join any of our memberships your details will be removed from our website once you have informed us you have left and will be deleted from our internal systems 1 year after you have left unless you request otherwise. How to get your data Please fill out this letter and email it to info@hatchenterprise.org with your name and the email you used to use our services stating you would like all/part of your data. This will take upto 30 days to complete. How to delete your data Please email info@hatchenterprise.org with your name and the email you used to use our services stating you would like to delete all/part of your data. This will take upto 30 days to complete. Security Data security is of great importance to us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data we collect online. Cookies Our Site may place and access certain first party Cookies on your computer or device. These cookies are purely functional and no personal data will be transferred. You may still block these Cookies by changing your internet browser’s settings, but please be aware that our websites may not work as intended if you do so.

You may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. We use third party Cookies on our websites for analytic and marketing purposes. These Cookies are not integral to the functioning of our websites.

Functional Cookies: These cookies are used to help the website function. They contain no personal Identifying information Analytical cookies: These cookies are used to help us keep track of how many people use our website and how they use it. They contain no personal Identifying information Advertising cookies: These cookie are used to help us promote our services through advertising networks. How to remove cookies The option to delete cookies is from your browser usually under settings, history or security, for browser and social media specific instructions please see below: Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Safari: https://support.apple.com/en-gb/HT201265 Opera: https://www.opera.com/help/tutorials/security/privacy/

Embedded content from other websites Our websites may include embedded content (e.g. videos, images, forms, etc.). Embedded content from other websites may behave as if the visitor has visited the the website directly. Once you have interacted with these embedded scripts websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. Links to other websites Our websites may contain links to other websites not under our control. If you leave our websites using one of these links we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting sites not governed by this privacy statement. Please exercise caution and look at the privacy statement on the website in question. Changes to Our Privacy Policy We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. Additional information If you have any questions about how 55 East uses your personal data, or you want to exercise your rights concerning your personal data, please contact us via info@hatchenterprise.org or write to Data Protection Queries, 55 East Enterprise, Shakespeare Business Centre, 245 Coldharbour Ln, London SW9 8RR.

Under the GDPR, you have: The right to request access to, deletion of or correction of, your personal data held by Us The right to complain to a supervisory authority Be informed of what data processing is taking place The right to restrict processing The right to data portability Object to processing of your personal data Rights with respect to automated decision-making and profiling